privacy policy

 

Who we are

  • Chelan Butte Dahliary LLC
  • Our website address is: https://ChelanButteDahliary.com
  • You can contact us at Info@ChelanButteDahliary.com

What personal data we collect and why we collect it

Our company collects the following personal data from our customers including name, billing address, mailing address, phone number, email address, and purchase information. We use this information to send invoices, process payments, calculate taxes, fulfill orders, make contact if a problem arises, notify of shipment, and send marketing information to subscribers.

Our customer’s contact information is never sold or given out to any third-parties, and is simply used to fulfill orders and provide customer support.

contact forms

When a visitor reaches out to us using our website contact form, we collect the name and email of the person as well as the message sent. We use that information to send back a response.

cookies

The e-commerce platform (Shopify) uses cookies to keep track of cart contents while you are browsing our site. It also tracks location, IP address and browser type for purposes of estimating taxes.

embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

analytics

By default, the website’s Shopify content management system does not collect any analytics data.  Our web host (Shopify) and our web analytics service (Google Analytics 4) both collect anonymous analytics data about browser activity, monitoring site usage, and general website performance. More details about the Shopify Privacy Policy and the Google Analytics 4 Privacy Policy can be found on their websites.

Who we share your data with

By default, the website’s Shopify platform does not share any personal data with any third parties. However, Shopify does share site data with our online payment system (PayPal) to process customer orders. Our website also shares data with our marketing automation platform (MailChimp) for maintaining customer relationships. More details about the Shopify Privacy Policy, PayPal Privacy Policy and MailChimp Privacy Policy can be found on their websites.

We again emphasize that our customer’s contact information is never sold or given out to any third-parties, and is simply used to fulfill orders and provide customer support.

How long we retain your data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store purchase information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Our contact information is provided at the beginning of this policy.

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